Customer Service

  • Shipping and Delivery
  • Privacy and Security
  • Returns and Replacements
  • Orders
  • Payments, Pricing, and Promotions
  • Check Order Status
  • Satisfaction Guarantee

Shipping and Delivery

We offer multiple shipping options. Orders with a total amount greater than $150 USD qualify for FREE shipping.

Available options include: USPS Priority, FedEx 2 Day (2 business days), FedEx Overnight, FedEx Overnight with signature required, and FedEx Saturday Delivery (Saturday delivery for orders placed on Friday before 12:00 PM Pacific Time).

Orders placed, paid, and processed before 12:00 p.m. PST are generally shipped the same business day. Orders placed after that time, on weekends, or on holidays will be shipped the next business day.

Privacy and Security

When placing an order online, you are protected by 256-bit SSL encryption on our secure server.

We take your privacy very seriously and comply with all applicable federal and state laws. Your information is kept completely confidential. We do not share your personal information or order data with third parties.

Your information will only be used to process your orders.

Returns and Replacements

Due to regulations related to our products, returns are not permitted.

However, if your order was shipped incorrectly or the products received do not match what was ordered, please contact us by email and we will issue a replacement for your original order.

Orders

You may place orders with MdM Bio Peptides 24 hours a day, 7 days a week through our secure website.

Once your order has been submitted, approved, and paid, it will be prepared, properly packaged, and shipped using a reliable delivery service such as USPS.

You will receive shipping details by email once your order has been dispatched.

Payments, Pricing, and Promotions

We accept payments from all major credit cards.

We offer both individual pricing and wholesale pricing. Please check the product pages to see quantity discounts. For large volume discounts, please contact us by email.

Shipping and logistics contact email:
Envios@mdmbiopeptidos.com

Check Order Status

During checkout, you will have the option to create an account or place your order as a guest.

We recommend creating an account (optional) as it allows you to:

  • View the status of your orders
  • Update your personal information
  • Access your complete order history
  • Speed up the checkout process for future purchases

If you choose not to create an account and would like to check the status of your order, you may contact us by email.

Satisfaction Guarantee

We are committed to providing products and services of the highest quality. If you have any questions or concerns, please contact us and let us know about the issue.

We respond to all questions and inquiries.